Privacy Policy

1. Overview and Data Controller

We value your privacy. This Privacy Policy outlines how **Pierre Laurens Audio** ("we", "us", or "our") collects, uses, processes, and protects your personal data when you visit our website (laurensaudio.com) and purchase a license for **PLayer** software.

For the purpose of the European General Data Protection Regulation (GDPR), the Data Controller is:
Pierre Laurens Audio
Email:

2. Data We Collect and How We Collect It

We collect data that you voluntarily provide to us when filling out the "Request a License" form:

• Identity Data: First Name, Last Name.
• Contact Data: Email Address.
• Billing/Address Data: Billing Address, Postal Code, City, Country, Company Name (optional), VAT/SIRET Number (optional).
• Order Details: Target operating system platform (Windows or macOS), licensing notes.

We also collect data automatically through your use of the website, such as web traffic analytics via Google Analytics (IP addresses, device information, browser headers, page view statistics).

3. Purposes and Legal Basis of Processing

We process your personal data under the following legal bases:

• Contractual Necessity (Art. 6(1)(b) GDPR): To manage your license request, communicate with you regarding your order, issue billing invoices, and deliver activation keys.
• Legal Obligations (Art. 6(1)(c) GDPR): To comply with tax laws, financial audit obligations, and business record-keeping laws.
• Legitimate Interests (Art. 6(1)(f) GDPR): To protect our site from spam, maintain software safety and analytics, and respond to general email queries.
• Consent (Art. 6(1)(a) GDPR): When you explicitly consent to tracking cookies or marketing (if applicable).

4. Data Sharing and Processors

We do not sell, rent, or trade your personal data to third parties. We share your information only with trusted service providers who help us run our services:

• EmailJS: We use EmailJS to securely transmit the contact form submissions to our inbox and trigger receipt emails back to you. EmailJS is bound by strict privacy clauses.
• Google Analytics: We use Google Analytics to monitor website behavior. This data is aggregated and anonymized.

5. International Data Transfers

Your personal data is processed mainly in the European Union (France). In the event that service providers process data in countries outside the European Economic Area (EEA), we ensure appropriate safeguards (such as Standard Contractual Clauses approved by the European Commission) are in place to ensure compliance with the GDPR.

6. Retention Period

We keep your personal information only for as long as necessary:

• Billing Information: Retained for 10 years, as mandated under French commercial law (Code de Commerce) for accounting and invoice archives.
• Support & License Inquiries: Retained for the active duration of your Software license to ensure update privileges and license validation.

7. Your GDPR Rights

Under the GDPR, you have the following rights:

• Access: Request copies of your personal data.
• Rectification: Request correction of inaccurate information.
• Erasure ("Right to be forgotten"): Request deletion of your personal data, subject to legal retention overrides.
• Restriction: Request restriction of processing.
• Data Portability: Request that we transfer data to another organization.
• Object: Object to processing of data.

To exercise these rights, please email us at . If you feel our processing violates GDPR, you have the right to lodge a complaint with your local supervisory authority (e.g. the CNIL in France).